Privacy Policy
1. Who We Are
This Privacy Policy applies to StudioDana Ltd (1 Hallgate Road, Sheffield, S10 5GL). We are committed to complying with UK data protection laws (GDPR) and act as a data processor for your information.
2. Information We Collect
When you use our payment links or services, we collect:
- Identity Data: Your name and company details.
- Contact Data: Your email address, phone number, and billing address.
- Transaction Data: Details of the services you have purchased via the Service Order.
3. Cookies & Analytics
We use Google Analytics to measure and evaluate how our website is used. This involves the use of "cookies" (small text files stored on your device).
- What is collected: IP address, browser type, device type, and page visits.
- Purpose: This data is transmitted to Google to help us improve our user experience.
- Privacy: We have configured Google Analytics to anonymize your IP address.
- Opt-out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences on our site.
4. How We Handle Payments
We use third-party payment processors to handle your financial data securely. We do not store your full credit card numbers or bank account details.
Stripe (Card Payments)
If you pay by credit or debit card, your payment is processed by Stripe. Your payment data is transmitted directly to Stripe’s secure, PCI-compliant infrastructure.
For more information, see Stripe’s Privacy Policy.
GoCardless (Direct Debit)
If you pay via Direct Debit, your payment is processed by GoCardless. To set up and process these payments, we share your personal data (name, email, bank account details) with GoCardless.
GoCardless processes your personal data in accordance with their Privacy Notice.
By paying via Direct Debit, you acknowledge that your data will be processed by GoCardless to facilitate the transaction.
5. Third-Party Sub-Processors
To provide our services, we may use trusted third-party sub-processors (like hosting providers and the payment processors listed above). We ensure these partners offer the same level of data protection as we do.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the details below.
7. Contact Us
For privacy-related questions, please contact us at:
- Email: hello@studiodana.com
- Address: 1 Hallgate Road, Sheffield, S10 5GL